Manage service providers

Immerse yourself in immersive training for managers, project managers, general service managers and buyers looking to excel in managing service providers without direct reporting lines. Over a period of two days, this training equips you with the tools and skills to effectively manage your external partners, cultivating the authority, motivation and cooperation necessary for optimal performance.

You will discover how to organize daily work with your providers, clearly defining roles, expectations and objectives to ensure successful collaboration.

The session begins with an immersion in the contours of the contractual relationship, teaching you to navigate the complex dynamics of cross-functional management while respecting the legal framework. You will discover how to organize daily work with your providers, clearly defining roles, expectations and objectives to ensure successful collaboration.

You will learn how to strengthen your legitimacy and build mutual trust with all stakeholders involved. Through convincing communication, you will encourage the involvement of your partners and manage delicate situations with ease, thanks to proven methods of conflict management and negotiation.

Each module is designed to strengthen your management skills outside the hierarchy, from the development of specifications to the daily management of service providers, while developing your authority and your ability to positively influence results.

The training implements an active pedagogy, combining theory and practice. You will participate in practical workshops, collective reflections and role plays, allowing you to immediately apply the concepts learned to your professional context. Each module is designed to strengthen your management skills outside the hierarchy, from the development of specifications to the daily management of service providers, while developing your authority and your ability to positively influence results.

At the end of this training, you will not only have acquired an in-depth understanding of service provider management, but also developed a personal action plan to continue to progress and effectively apply the strategies learned. This is a unique opportunity to refine your leadership and strengthen your external management skills, thus ensuring the success and performance of your projects and your organization.

Last dates of intervention in Inter from November 12 to 13, 2024. Training given on average two to three times per year.